Bellows Plumbing, Heating & Air Testimonials
If you are looking for the best plumbing, heating, and AC experts in Santa Cruz, Marin, Santa Clara, and Sonoma and the surrounding Bay Area, you are in the right place. Bellows Plumbing, Heating & Air is dedicated to providing our customers throughout the Bay Area with the highest level of quality during each and every job. Read what your neighbors have been saying about us below, or call if you are ready to get started with your project.
Testimonials Bellows Plumbing Heating and Cooling Services in Santa Cruz, CA
Today the Bellows team finished our big project of HVAC installation and a hot water heater in our home. This project was six ‘plus’ days of hard work by Russell, Spencer, Richard, and the hot water heater person (sorry his name slips me). In addition, Carl who visited us and invited us to contract with Bellows and Nick, our project manager and Amy, Cat, Sophie and other front line office people helped to smooth out details, and attend to our questions. Each one was a professional, listening and speaking kindly and making every effort to apply their expertise and wisdom to decisions and questions we had.
On our part, we approached this with confidence and belief in the Bellows family. We were not disappointed. We felt like part of the team. The on-site team worked around brief houseguests, 2 young grandchildren (3 of 6 days) with decorum and patience and sensitivity and of note, especially when the saw started on the last vent and our little one woke up crying at the door of the bedroom down the hall. We appreciated the flexibility of the team. On our part, we got put out of the way as best we could… taking a beach day, a couple of park outings, and a trip to the library. It all worked out because we were joined in a common project and created community helping each other out.
We have lived in our 68yo (1947) home for 36 years raising our 3 kids who now have their spouses and their kids nearby. We love our home. I, as grandmother, reflected on the meaning of my home and this new way of being with forced air vs. our faithful floor furnace that warmed several generations in ordinary life each day. Truly, Russell and Spencer made so much effort to get the air conditioning up and going on Friday, before the weekend, as it was very hot. We are so thankful. Now we are living in a comfortable home, and the temperature is regulated. It is a true privilege and we are so grateful to each of you at Bellows who faithfully attend to your work each day and do such great work with such great heart.
We now continue to be part of your team as we joined your great maintenance program. We will be a referral and reference base for your good business and company and customer satisfaction style. We are grateful that we were referred by another satisfied customer last year. We are so happy that we called and you did the work for us.Watkins Family San Jose
Bellows is absolutely amazing and has excellent customer service. Stephanie was so accommodating to my schedule and making sure that all my concerns were addressed. Stephanie is the best customer service rep that I have ever spoken to. Also I was absolutely impressed by the wealth of knowledge that Andrew shared and how informative he was. Andrew took the time to answer my questions. I will recommend Bellows Plumbing to anyone I know in need of repairs from a professional and dedicated company.Jeff West Aptos
Everything was just great, John was just great; he explained everything very well, he’s very professional and he’s certainly an asset to your team. The tenant is very happy with the new water heater, and thanks for checking in.Paticia M Capitola, CA
“You guys are so great! Dave showed up on time, got straight to work, and knocked it out. He did a fantastic job, and it’s been working perfectly ever since!”Bob Carter Capitola
“Danny is a joy to have around, good natured, polite. I love everything about him. He solved all of our problems, and made everything work the way it should. I am very pleased with the service.”Janet Baker Aptos
Andrew is so nice and polite, he’s just super‐duper! And everything is still working great, thanks for calling.Kate Minott Aptos
Andrew is SUPERMAN!!! Everything he’s done for us is great!Jennifer Conley Santa Cruz
JD Sotelo in Santa Cruz called to say that our crew: Dave, Ryan and Spencer were stellar—Courteous, respectful, honest in their conversation—a real credit to our business. He appreciated the care they took for his hardware floors and being inside his home. He said that Danny is a great representative of the company. Very pleased with the follow up that they excellent and efficient Colleen performed–!!!! The entire job went very very well.JD Sotelo Santa Cruz
Giselle Burman in La Selva Beach (furnace repair) said: “ Well thank you for your call, everything was just wonderful. Danny was very personable and professional and your service was just great every step of the way. We are very, very, very, very, pleased. Thank you so much.”Giselle Burman La Selva Beach
Gary Rather in Santa Cruz (water heater install) said, “Everything is perfect! Mike did a great job, in a very short amount of time; I am very pleased with your company, and thanks for checking in.”Gary Rather Santa Cruz
Kathleen Hilger from Santa Cruz said, “Richard’s service was great, he was on time and thorough, he showed why I always call Bellows!”Kathleen Hilger Santa Cruz
Hannah Walsh from Felton said, “Jeremy was great, he worked hard and got everything done quickly.”Hannah Walsh Felton
Bob Carter in Capitola (wall heater install) said: “You guys are so great! Dave showed up on time, got straight to work, and knocked it out. He did a fantastic job, and it’s been working perfectly ever since! Thanks for checking in!Bob Carter Capitol
Frank Plant in Santa Cruz said: “The situation was a little extraordinary, but John handled it very well and put in some fancy-dancy valves and switches.”Frank Plant Santa Cruz
Margo Carlise from Santa Cruz said, “Richard did a great job, everything looks safely strapped in and is working so well! It looks beautiful!”Margo Carlise Santa Cruz
Janet Baker in Aptos said, “Danny is a joy to have around, good natured, polite. I love everything about him. He solved all of our problems, and made everything work the way it should. I am very pleased with the service.”Janet Baker Aptos
Deborah Salisbury in Santa Cruz said she’s really taken a liking to John, she says: “Have you ever seen him on a job? He can fit into the smallest spaces! He’s a mix between the Energizer Bunny and Bruce Lee!”Deborah Salisbury Santa Cruz
“Jeremy was just a delight to work with, Jason was great too. All the work went perfectly, he did an excellent job.”Janice Fishler Santa Cruz
“Everything was just great, John was just great; he explained everything very well, he’s very professional and he’s certainly an asset to your team. The tenant is very happy with the new water heater, and thanks for checking in.”Paticia M
“You guys are so great! Dave showed up on time, got straight to work, and knocked it out. He did a fantastic job, and it’s been working perfectly ever since!”Bob Carter
“Danny is a joy to have around, good natured, polite. I love everything about him. He solved all of our problems, and made everything work the way it should. I am very pleased with the service.”Janet Baker
I used Bellows today to clean a dryer vent that terminates through our roof. I was reluctant to initially call them due to a not so great experience with them doing similar work about 5 years ago. However, after striking out last week with another company that did nothing to help us, I decided to call Bellows. Glad I did! Although I didn’t make it home in time to speak with them myself (because they were able to come earlier) my husband had a great experience and felt good about their skill and ability to provide the service. They had work completed within an hour and everything is great. I will definitely use them for this vent maintenance and recommend to others.B. F Santa Cruz
This is the 2nd visit from Bellows (1st Sept. 2017) and fairly major as my Rinnai tankless water heater shut down overnight. I did all the checks I could and realized it needed a full tech/diagnostic. The diagnostic visit showed a bad flow valve and it was delivered overnight and installed the next day by Josh. The install went much easier and faster than expected coming in well under the 2 hour estimate. Josh/Bellows supervisors adjusted the bill to reflect the ease of installation. This was a big deal to me and very fair. I’ll use Bellows again if I can’t do it myself.Michael M Boulder Creek